Investigating the Effects of Work and Social Stress Factors on Job Performance of Auditors

Document Type : Original Article

Authors

1 M. A. in Auditing, Dolatabad Branch, Islamic Azad University, Isfahan, Iran

2 Assistant Professor, Department of Accounting, Dolatabad Branch, Islamic Azad University, Isfahan, Iran

Abstract

Introduction: Job stress is a stress that a particular person is under when performing a certain occupation, and which is created through interactions between work conditions and the characteristics of the worker. Stress is created when the demands of the work environment (and the pressures related to it) is more than a person can handle, which will reduce job performance and the quality of work.
Method: This is a descriptive correlational study and with respect to its purpose, it is an applied research. The statistical society consists of all working auditors in the field of audit in 2017. A questionnaire was used to collect information.
Results: Findings showed that stress, social pressure and time pressure reduce the performance of the auditors. Also, overworking variables and work-family conflicts had no significant relationship with the auditor’s job performance.
Conclusion: Increasing work stress and social and time budget pressure can lead to behavioral responses and, consequently, a reduction in the quality of work and an increase in the audit firm’s costs. Because these factors create stress for auditors and if not identified in time, not controlled and dealt with inappropriately, might cause disinterest in performing tasks, loss of efficiency, decision-making problems, disturbance in organizational communications and, as a result, reduce the auditor’s job performance.

Keywords


1        Rogelberg, S. G. and R. Reiter-Palmon (2007). “The Encyclopedia of Industrial and Organizational Psychology”, Available at: http:// works.bepress.com/roni_reiterpalmon/4. [Online] [9 February 2015]
2        Kalbers, L. P. and W. J. Cenker (2008). “The Impact of Exercised Responsibility, Experience, Autonomy, and Role Ambiguity on Job Performance in Public Accounting”, Journal of Managerial, Vol. 20, No. 3, pp. 327-347.
3        Fisher, R. T. (2001). “Role Stress, the Type A Behavior Pattern, and External Auditor Job Satisfaction and Performance”, Behavioral Research in Accounting, Vol. 13, No. 1, pp. 143-170.
4        Rebele, J. E. and R. E. Michaels (1990). “Independent Auditors’ Role Stress: Antecedent, Outcome, and Moderating Variables”, Behavioral Research in Accounting, Vol. 2, No. 1, pp. 124-153.
5        Marvian Hosseini, Z. and M. Lariye Dashte Bayaz (2015). “Investigating the Role of Occupational Burnout on the Relationship between Stress and Job Performance of Auditors”, Journal of Health Accounting, Vol. 4, No. 11, pp. 57 -80. [In Persian]
6        MohdNor, M. N. (2011). “Auditor Stress: Antecedents and Relationships to Audit Quality”, M. A. Thesis in Accounting, Edith Cowan University, School of Accounting, Finance and Economics, Available at: https://ro.ecu.edu.au/theses/403. [Online] [23 November 2016]
7        Sweeney, B. and B. Pierce (2004). “Management Control in Audit Firms: A Qualitative Examination”, Accounting, Auditing & Accountability Journal, Vol. 17, No. 5, pp. 779-812.
8        Bowrin, A. R. and J. King (2009). “Time Pressure, Task Complexity, and Audit Effectiveness”, Managerial Auditing Journal, Vol. 25, No. 2, pp. 160-181.
9        Azad, A. N. (1994), “Time Budget Pressure and Filtering of Time Practices in Internal Auditing: A Survey”, Managerial Auditing Journal, Vol. 9, No. 6, pp. 17-25.
10    Solomon, I. and C. Brown (1992). “Auditors’ Judgments and Decisions under Time Pressure: An Illustration and Agenda for Research”, Available at: https://egrove.olemiss.edu/dlproce edings [Online] [12 November 2017]
11    Glover, S. M.; Hansen, J. C.; and T. A. Seidel (2015). “The Effect of Deadline Imposed Time Pressure on Audit Quality”, Available at: https://scholar.google.com/citations?user=8iFReUwAAAAJ&hl=fr. [Online] [15 February 2015]
12    Christensen, B. E.; Glover, S. M.; Omer, T. C.; and M. K. Shelley (2016). “Understanding Audit Quality: Insights from Audit Professionals and Investors”, Contemporary Accounting Research, Vol. 33, No. 4, pp. 1648-1684.
13    Nasution, D. (2013). “Essays on Auditor Independence”, Accounting School of Business & Economics Åbo Akademi University, Available at: https://www.doria.fi/handle/10024/91419. [Online] [27 June 2017]
14    Peytcheva, M. (2008). “Accountability, Reputation Costs, and Opportunistic Auditor Behavior”, University of New Jersey, Available at:   https://www.business.rutgers.edu/ phd/accounting. [Online] [15 November 2017]
15    Young, M. E. and Z. Long (1998). Counseling and Therapy for Couples, ITP. International Thomson Publishing Company. Available at: https://www.acronymfinder.com/International-Thomson-Publishing-Compa ny-(ITP).html. [Online] [20 October 2016]
16    Greenhaus, J. H. and N. J. Beutell (1999). “Sources of Conflict between Work and Family Loles”, Academy of Management Review, Vol. 10, No. 1, pp. 76-88.
17    Rastegarkhaled, A. (2004). Family, Work, Gender, 1st Edition, Tehran: Social Cultural Council. [In Persian]
18    Kosek, E.; Len, E.; and G. Ozeki (1998). “Work-family Conflict, Policies and the Job-Life Satisfaction Relationship: A Review and Directions for Organizational Behavior, Human Resources Research”, Journal on Applied Psychology, Vol. 83, No. 2, pp. 139-158.
19    Bakker, A. B.; Demerouti, E.; and W. B. Schaufeli (2005). “The Crossover of Burnout and Work Engagement among Working Couples”, Human Relations, Vol. 58, No. 5, pp. 661-689.
20    Hurley, P. J. (2019). “Ego Depletion and Auditors’ JDM Quality”, Accounting, Organizations and Society, Vol. 77, pp. 1-12.
21    Smith, K, J. and D. J. Emrson (2018). “An Analysis of the Relation between Resilience and Reduced Audit Quality within the Role Stress Paradigm”, Advances in Accounting, Vol. 37, pp. 1-14.
22    Hohnen, P. and P. Hasle (2018). “Third Party Audits of the Psychosocial Work Environment in Occupational Health and Safety Management Systems”, Safety Science, Vol. 109, pp. 76-85.
23    Yan, H. and S. Xie (2016). “How does Auditors’ Work Stress Affect Audit Quality? Empirical Evidence from the Chinese Stock Market”, China Journal of Accounting Research, Vol. 19, No. 4, pp. 305-319.
24    Chong, V. K. and G. S. Monroe (2015). “The Impact of the Antecedents and Consequences of Job Burnout on Junior Accountants’ Turnover Intentions: A Structural Equation Modelling Approach”, Accounting and Finance, Vol. 55, No. 1, pp. 105-132.
25    Wiryathi, N. M.; Rasmini, N. K.; and M. G. Wirakusuma (2014). “Influence of Role Stressors on Auditor’s Burnout With Emotional Intelligence as Moderating Variables”, E-Journal Ekonomi Dan Bisnis Universitas Udayana, Vol. 5, No. 3, pp. 227-244.
26    Utami, I. and E. Nahartyo (2013). “The Effect of Type a Personality on Auditor Burnout: Evidence from Indonesia”, Global Journal of Business Research, Vol. 5, No. 2, pp. 89-102.
27    Abdoli, M.; Valiyan, H.; Vasei Chaharmahali, M.; and M. Orooyee (2019). “The Concept of Structure-Interpretive Model (ISM) Stress in the Auditing Profession based on a Critical Evaluation”, Journal of Accounting Knowledge and Management Auditing, Vol. 8, No. 30, pp. 129-148. [In Persian]
28    Fallah, A. and B. Taheri (2018). “Investigating the Effect of Job Stress on Audit Quality (Case Study: Companies Listed on the Tehran Stock Exchange)”, Journal of New Research in Management and Accounting, Vol. 10, No. 1, pp. 63-83. [In Persian]
29    Rajizadeh, S. and H. Zangi Abadi (2019). “Investigating the Relationship between Accountants’ General Health and their Perception of Managers’ Leadership Style in Public Companies of Kerman”, Journal of Health Accounting, Vol. 8, No. 22, pp. 39-57. [In Persian]
30    Vasei Chaharmahali, M.; Valiyan, H.; Abdoli, M.; and M.  Safari Gerayeli (2018). “Investigating the Effect of Auditors’ Work Stress on Audit Quality by Emphasizing the Moderating Role of Initial Audit Engagement for New Clients”, Journal of Health Accounting, Vol. 7, No. 2, pp. 82-103. [In Persian]
31    Mahdavi, Gh. and R. Zamani (2018). “The Effect of Individual and Organizational Characteristics on Acceptance of Underreporting Time by Auditor”, Accounting and Auditing Review, Vol. 25, No. 4, pp. 555-570. [In Persian]